This function is only available for the Advanced plan.
For the Standard plan, you can use this function by applying for and using the Drive option.
Files and folders deleted from Drive are moved to separate Trash depending on the original location of folders and files. In Trash, you can view, restore, or permanently delete files and folders that you deleted.
Restore a deleted file/folder
You can restore files/folders from Trash. Files and folders you restore will move back to their original folder.
Mobile
- Tap
in Drive. - Tap
on the bottom to open Trash. - Tap the folder and open the folder's Trash.
- Tap
of the file or folder to restore. - Tap 'Restore' to restore the file or folder.
PC Web
- Click
on the top. - Click
on the bottom left menu of Drive to open Trash. - Check the checkboxes of the deleted files and folders.
- Click 'Restore' on the top.
Permanently delete a file/folder
You can permanently delete files and folders stored in Trash.
When you delete a file in Trash of the Message Room Folder or Shared Drive, the shared storage capacity in use will decrease as much as the deleted file size.
You cannot restore permanently deleted files and folders.
Mobile
- Tap in Drive.
- Tap on the bottom to open Trash.
- Tap the folder and open the folder's Trash.
- Tap of the file or folder to restore.
- Tap 'Permanently delete' to permanently delete the file or folder.
PC Web
- Click on the top.
- Click on the bottom left menu of Drive to open Trash.
- Check the checkboxes of the deleted files and folders to delete permanently.
- Click 'Delete' on the top.
- Click 'OK'.
Empty Trash
You can permanently delete all files and folders from Trash at once.
Only the Folder Master can empty the Trash of Shared Drives and Message Room Folders.
When you delete a file in Trash of the Message Room Folders or Shared Drives, the shared storage capacity in use will decrease as much as the deleted file size. You cannot restore permanently deleted files and folders.
Mobile
- Tap in Drive.
- Tap on the bottom to open Trash.
- Tap the folder and open the folder's Trash.
- Tap
to permanently delete all items in Trash.
On the mobile app, you can only empty Trash of 'My Drive'.
PC Web
- Click on the top.
- Click on the bottom left menu of Drive to open Trash.
- Click 'Empty trash' on the top.
- Click 'OK'.
Set the period to auto-delete in Trash
When files and folders are deleted from Drive, they are stored in each respective folder in Trash until permanently deleted after the period set by the administrator.
You can change the setting in the 'Trash Storage Period'.