Spam settings

CONTENTS

This function is only available for the Advanced plan.

You can report received emails as spam or set spam filtering.

Manage a blocked sender list to move emails from specific email addresses or domains to Spam mailbox.

Also, you can add specific email addresses or domains to your safe senders list to prevent them from being filtered as spam.

Spam settings

Set the types of emails to classify as spam and how to handle emails reported as spam.

Spam auto filter settings

You can set to filter specific emails as spam.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Advanced settings' and then 'Spam setting'.
    • Auto-sort as spam if my address is not included in the recipient list (To/CC/BCC): Filter emails that do not contain your email address as recipient to 'Spam Mail'.
      However, emails received through the mailing list of the group you belong to (Only available for the Advanced plan) may also be filtered as spam. You can prevent such spam filtering by adding the group to the safe senders list.
    • Auto-sort as spam if sender's address is not in the contacts: Filter emails with the sender not listed in Contacts to 'Spam Mail'. Apply the setting in 'Spam filter settings'.
    • Mark bounce messages for unsent mail as spam: Filter emails failed to send, but were not attempted by you, to 'Spam Mail'.
    • Auto move spam: Filter spam-suspicious emails received in the Inbox to 'Spam Mail'.
  5. Click 'Save' on the bottom.

You can also click 'Cancel spam' under 'Spam' to undo the spam filtering.

Reported spam emails processing settings

Set how to handle emails reported as spam.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Advanced settings' and then 'Spam setting'.
  5. Change the settings in 'Set Spam Mail'.
    • Spam Mail: Set to move emails reported as spam to 'Spam Mail' or delete permanently.
      Permanently deleted emails cannot be restored.
    • Block mail reported as spam: Add senders of emails reported as spam to the block list.
    • Mark emails from the same sender as spam: Report all emails from the same sender as spam.
      If you report an email with an impersonated sending address, even an email without issues may be reported as spam.
  6. Click 'Save' on the bottom.

Allow to receive

Allow to receive emails sent from a specific email address or domain.

Emails from addresses you have allowed to receive will be excluded from spam settings and filtered in My Mailbox.

Add email addresses and domains to allow

You can allow emails sent from specific email addresses or domains.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Advanced settings' and then 'Spam setting'.
  5. Enter and add the mailing list, domain, or group to allow emails from.

Remove from safe senders list

You can delete email addresses from the safe senders list.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Advanced settings' and then 'Spam setting'.
  5. Select the email address you want to delete from the safe senders list.
  6. Click 'Delete'.

Block emails

You can block emails sent from a specific email address or domain.

Also, you can directly block the sender of a specific email from the email list.

Add email address or domain to block

You can block emails sent from specific email addresses or domains.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Advanced settings'.
  5. Click 'Spam setting' and then 'Block'.
  6. Enter the email addresses you want to block.
  7. Click 'Add'.

Search in the block list

You can search for blocked email addresses or domains.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Advanced settings'.
  5. Click 'Spam setting' and then 'Block'.
  6. Click  on the top right of the list.
  7. Enter the filter criteria or actions in the search box and press Enter on the keyboard.

Delete an email address from the block list

You can delete email addresses from the block list.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Advanced settings'.
  5. Click 'Spam setting' and then 'Block'.
  6. Select the email address you want to delete from the list.
  7. Click 'Delete'.
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