Help CenterMessageMessage User GuideCheck messages

View all files and links

You can view all photos, videos, files, links, and templates shared in the message room.

Mobile

  1. Tap  in a message room.
  2. Tap the type of content you want to view from 'Photos/Videos', 'File', 'Link', and 'Template'.

PC Web

  1. Click  on the top.
  2. Click a message room to view files and links from the message room list.
  3. For General Message Rooms, you can view all files and links on the right.
    For Team/Group Message Rooms, you can view all files and links by clicking the 'Content' tab on the right.

PC App

  1. Click  on the top left of the screen.
  2. Click a message room to view files and links from the message room list.
  3. Click .
  4. Click 'Content' to view all files and links.

Move to a specific file or link

You can move to the point where a file or link was shared within the message room.

Mobile

  1. Tap  in a message room.
  2. Tap the type of content you want to view from 'Photos/Videos', 'File', 'Link', and 'Template'.
  3. Tap 'See in chat' to move to the point where the file or link was shared.

PC Web

  1. Click  on the top.
  2. Click a message room with files and links from the message room list.
  3. For General Message Rooms, click the  on the right. For Team/Group Message Rooms, click 'Content' on the right to view all files and links shared within the message room.
  4. Select a content type.
  5. Hover the mouse over the file or link, and click 'See in chat'.
    You will then be moved to the point where the file or link was shared within the message room.

PC App

  1. Click  on the top left of the screen.
  2. Click a message room with files and links from the message room list.
  3. Click .
  4. Click 'Content'.
  5. Select a content type.
  6. Hover the mouse over the file or link, and click 'See in chat'.
    You will then be moved to the point where the file or link was shared within the message room.

Save multiple files

You can select multiple files and save them at once.

Mobile

  1. Tap  in a message room.
  2. Tap the type of content you want to save from 'Photos/Videos', 'Files', and 'Template'.
  3. Tap 'Select'.
  4. Select the files you want to save.
  5. Tap .
  6. Select the location where you want to save the files.

PC Web

  1. Click  on the top.
  2. Click a message room from the message room list.
  3. For General Message Rooms, click the right side of the screen, while the 'Content' tab on the right side for Team/Group Message Rooms to view all content shared within the message room.
  4. Select a content type to save from 'Photos/Videos', 'Files', and 'Template'.
  5. Hover the mouse over the file you want to save, and check the circle.
  6. Click 'Save'.
  7. Select the location where you want to save the files.

PC App

  1. Click  on the top left of the screen.
  2. Click a message room from the message room list.
  3. Click .
  4. Click 'Content'.
  5. Select a content type to save from 'Photos/Videos', 'Files', and 'Template'.
  6. Hover the mouse over the file you want to save, and check the circle.
  7. Select the location where you want to save the files.

You can select up to 20 files.

Send multiple contents

You can select multiple files or links and send them as messages at once.

Mobile

  1. Tap  in a message room.
  2. Tap the type of content you want to send from 'Photos/Videos', 'File', and 'Template'.
  3. Tap 'Select'.
  4. Select the content you want to send.
  5. Tap  on the bottom.
  6. Select where you want to send the files or links.

PC Web

  1. Click  on the top.
  2. Click a message room from the message room list.
  3. For General Message Rooms, click the  on the right. For Team/Group Message Rooms, click 'Content' on the right to view all files and links shared within the message room.
  4. Select a content type to forward from 'Photos/Videos', 'Files', and 'Template'.
  5. Hover the mouse over the file you want to forward, and check the circle.
  6. Click 'Forward' at the bottom.
  7. Select where you want to forward the files or links.
  8. Click 'Forward'.

PC App

  1. Click  on the top left of the screen.
  2. Click a message room from the message room list.
  3. Click .
  4. Click 'Content'.
  5. Select a content type to forward from 'Photos/Videos', 'Files', and 'Template'.
  6. Hover the mouse over the file you want to forward, and check the circle.
  7. Click 'Forward'.
  8. Select where you want to forward the files or links.
  9. Click 'Forward'.

You can select up to 20 files or links.

RELATED CONTENTS

Was this article helpful?
  • Yes
  • No
Sorry about that! Please tell us why
  • The information provided in the guide is wrong.
  • The information is difficult to understand.
  • There is insufficient information on specific devices. (e.g. There is no explanation on Mobile.)
  • Other

How can we make it better?

Thank you for your feedback!