View and download photos/files

CONTENTS

You can check files saved in message room folders and download them to your device.

On mobile devices, file download may be restricted depending on administrator settings.

View and download photos and videos

You can view the attached photo or video in a larger size and download it to your device.

Mobile

View and download photos or videos

  1. Tap a photo or video in Folder.
  2. Tap  on the bottom right to save the photo or video to your device.

 

Download from the list

  1. From the file list in Folder, tapright to the photo or video to download.
  2. Tap 'Download'.

 

Download multiple photos or videos

  1. From the file list in Folder, press and hold a photo or video to download.
  2. Select the photos or videos to download in order.
  3. Tap .

When you select a photo or download that is not available for download, will not be displayed.

PC Web

View and download photos or videos

  1. Click  on the top.
  2. Click a message room in the message room list on the left.
  3. Click the 'Folder' tab on the right of the message room.
  4. Click the thumbnail or name of the photo or video you want to view.
  5. Click 'Save to PC' or 'Save to Drive' at the top right.

File types not supported by the viewer will start downloading when double-clicked.

 

Download from the list

  1. Click  on the top.
  2. Click a message room in the message room list on the left.
  3. Click the 'Folder' tab on the right of the message room.
  4. From the file list in Folder, click on the right to photo or video you want to download.
  5. Click 'Download'.

View and download files

You can view document files such as Excel, PowerPoint, and Word, files saved in Folder and download them to your device.

For PC web, you can browse files with LINE WORKS Document Viewer without any related programs.

However, on mobile, the device's default viewer or related program runs first. LINE WORKS Document Viewer only runs if the administrator has set 'Restrict file download on mobile app' or 'Watermark' to use in 'Admin > Security > File Security'.

Mobile

View and download a file on iOS devices

You can only download files to devices with iOS 11 or later versions. File download is not available to versions earlier than iOS 11 due to the nature of iOS.

However, when a file is tapped, the mobile Document Viewer opens depending on the administrator's settings, and downloads may be restricted.

  1. Tap the file you want to view and download from Folder.
  2. On the top right, tap and then select 'Save to Files' to save.

 

View and download a file on Android devices

On Android devices, you can choose which program to open attachments with.

However, when a file is tapped, the mobile Document Viewer opens depending on the administrator's settings, and downloads may be restricted.

  1. In Folder, tap the file you want to view and download.
  2. Select the program to open the file.

 

Download multiple files

  1. Tap and hold the file you want to download from the file list in Folder.
  2. Select the files you want to download.
  3. Tap  to download the files.

When you select a photo or download that is not available for download, will not be displayed.

PC Web

View and download a file

  1. Click  on the top.
  2. Click a message room in the message room list on the left.
  3. Click the 'Folder' tab on the right of the message room.
  4. Click the thumbnail or name of the photo or video you want to view.
  5. Click 'Download' on the top right to save the file.

Depending on the file extension, some files may start downloading immediately after double-clicking.

 

Download from the list

  1. Click  on the top.
  2. Click a message room in the message room list on the left.
  3. Click the 'Folder' tab on the right of the message room.
  4. From the file list in Folder, click on the right to photo or video you want to download.
  5. Click 'Download'.

 

 

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