General Message Room

CONTENTS

General Message Room is a type of message room where you can invite anyone to have a conversation. You can have 1:1 or group conversations and freely invite people to the message room or remove them from the message room. However, Event, Note, Folder, and Mailing List are not available in this type of message room.

Create a General Message Room

You can create a 1:1 or group message room via contact search or the organizational chart.

Mobile

  1. Tap   in Message.
  2. Tap ‘Message Room’.
  3. Select a person you want to start a conversation with by searching the name, or selecting the person from the organizational chart.
  4. If there is an existing message room, select the message room from ‘Messages already joined’.
  5. Tap ‘OK’ to create a message room.

PC Web

  1. Click  on the top.
  2. Click ‘Create a message room’ on the top of the message room list.
  3. Click ‘Message Room’.
  4. Select a person you want to start a conversation with by searching the name, or selecting the person from the organizational chart.If there is an existing message room, click ‘Open’ found at the right side of the message room of your choice in ‘Participating message rooms’.
  5. Click ‘Invite’.

PC App

  1. Click  at the top left of the message room list.
  2. Click  at the bottom of the message room list.
  3. Select a person you want to start a conversation with by searching the name, or selecting the person from the organizational chart.If there is an existing message room, click ‘Open’ found at the right side of the message room of your choice in ‘Participating message rooms’.
  4. Click ‘Send a message’.

Create a message room with selected friends

You can also create a message room directly if you already have a person to chat with.

  • Create a 1:1 message room in Profile
  • Create a 1:1 message room in Contacts
  • Create a message room with Participants in Event
  • Create a message room with Email Recipients
  • Create a message room with existing message rooms

Create a 1:1 message room in profile

You can create a 1:1 message room in the profile that appears when you press a user’s name or the profile picture throughout the services, including Contacts, Message, Mail, Event, Home, and Drive.

Mobile

  1. Tap a user’s name or the profile picture.
  2. Tap ‘Message’ in the profile to create a 1:1 message room.

PC Web

  1. Click a user’s name or the profile picture.
  2. Click ‘Message’ in the profile to create a 1:1 message room.

PC App

  1. Click a user’s name or the profile picture.
  2. Click  in the profile to create a 1:1 message room.

Create a 1:1 message room in Contacts

You can find a contact from Contacts to create a 1:1 message room.

Mobile

  1. Tap ‘More’ on the bottom right.
  2. Tap ‘Contacts’.
  3. Search a person in the organizational chart or with their contact, and tap the profile.
  4. Tap ‘Message’ to create a message room.

PC Web

  1. Click  on the top.
  2. Search a person in the organizational chart or with their contact, and click the name.
  3. Click ‘Message’ in the profile to create a message room.

PC App

  1. Click  at the top left of the message room list.
  2. Search a person in the organizational chart or with their contact, and click the profile picture.
  3. Click the Message icon to create a message room.

Create a message room in members list

You can create a message room directly in the members list.

PC App

  1. Click  at the top left of the screen.
  2. Select a member you want to send a message to in the search bar. Double-click or right-click the member and click ‘Send messages’.

Create a message room with event participants

You can create a Group Message Room for participants of a meeting directly in Event. If there is an existing message room, the existing message room will open.

The event title will be the title of the message room.

Mobile

  1. In Calendar, open an event that involves participants that you want to create a message room with.
  2. Tap ‘Message All’ in Event.
  3. Check the members and tap ‘OK’ to create a message room.

PC Web

  1. Click  on the top.
  2. Click the event that involves participants that you want to create a message room with.
  3. Click ‘Message’ found on the right side of the participant in ‘Attendee’.
  4. Check the members to invite and click ‘Invite’.

PC App

  1. Click  at the bottom left of the screen.
  2. Go to the Calendar in the PC web.
  3. Click the event that involves participants that you want to create a message room with.
  4. Click  found on the right side of the participant in ‘Attendee’.
  5. Check the members to invite and click ‘Invite’.

Create a message room with email recipients

You can create a message room with recipients of an email that you received or sent.

The email’s subject will be the title of the message room.

Mobile

  1. Open an email that you want to create a message room.
  2. Tap ‘Message All’.
  3. Check the members and tap ‘OK’ to create a message room.

PC Web

  1. Click  on the top.
  2. Click the email that includes people that you want to create a message room with.
  3. Click ‘Message’ found on the right side of the email address of the sender.
  4. Select the members you want to invite and click ‘Invite’.

PC App

  1. Click  at the bottom left of the screen.
  2. Move to the Mail in the PC web.
  3. Click the email that includes people that you want to create a message room with.
  4. Click ‘Message’ found on the right side of the email address of the sender.
  5. Check the members to invite and click ‘Invite’.

Create a message room with existing message rooms

You can create a new message room by selecting members in the existing message room. You can further choose to add members.

Not available for Message to me, 1:1 message room, and External Group message room.

Mobile

  1. Tap ‘Message’ on the bottom.
  2. In the message room list, tap the message room with the members you want to include in the new message room.
  3. Tap  on the top right.
  4. Tap ‘New Message Room’.
  5. Select the members to include.
    To add members who are not in the existing message room, enter keywords on ‘Search contact’.
  6. Check the selected members and then tap ‘Confirm’.

PC Web

  1. Click  on the top.
  2. In the message room list, Click the message room with the members you want to include in the new message room.
  3. Click  on the top right.
  4. Click ‘Create New Message Room’.
  5. Select the members to include.
    To add members who are not in the existing message room, enter keywords on ‘Search for name, team, email, phone number’.
  6. Check the selected members and then click ‘Invite’.

PC App

  1. Click   on the top left.
  2. In the message room list, Click the message room with the members you want to include in the new message room.
  3. Click  on the top right.
  4. Click ‘ Create New Message Room’.
  5. Select the members to include.
    To add members who are not in the existing message room, enter keywords on ‘Search contact’.
  6. Check the selected members and then click ‘Invite’.

Invite a member to a message room

You can invite additional members to an existing message room.

Mobile

  1. Tap  in a message room.
  2. Tap ‘Invite’.
  3. Select members you want to invite.
  4. Tap ‘OK’.

PC Web

  1. Click  on the top.
  2. Click a message room from the message room list.
  3. Click  at the top right of the message room list.
  4. Click ‘Invite’.
  5. Select members you want to invite.
  6. Click ‘Invite’.

PC App

  1. Click  at the top left of the message room list.
  2. Click a message room from the message room list.
  3. Clickat the top right of the message room list.
  4. Click ‘Invite’.
  5. Select members you want to invite.
  6. Click ‘Invite’.

Delete a General Message Room

You can delete a message room directly from the message room list.

Mobile

  1. Swipe left on the message room you want to delete from the message room list.
  2. Tap ‘Delete’.

PC Web

  1. Click  on the top.
  2. Hover the mouse over the message room you want to delete, and click .
  3. Click ‘Delete’.

PC App

  1. Click  at the top left of the screen.
  2. Right-click the message room you want to delete from the message room list.
  3. Click ‘Delete’.

Leave a General Message Room

You can leave a 1:1 message room or Group Message Room.

Once you leave a message room, you can no longer see the conversation shared in the message room. The members remaining in the message room can continue using the message room even after the creator of the message room leaves.

Leave a General Message Room from inside

You can leave a message room from inside the message room.

Mobile

  1. Tap  in the message room you want to leave.
  2. Tap ‘Leave’ and then tap ‘OK’ to leave the message room.

PC Web

  1. Click  on the top.
  2. Click the message room you want to leave from the message room list.
  3. Click    at the top right of the message room.
  4. Click ‘Leave’.

PC App

  1. Click  at the top left of the screen.
  2. Click the message room you want to leave from the message room list.
  3. Clickat the top right of the message room.
  4. Click ‘Leave’.

Leave a General Message Room from the list

You can leave a message room directly from the message room list.

Mobile

  1. Swipe left on the message room you want to leave from the message room list.
  2. Tap ‘Delete’ and then tap ‘OK’ to leave the message room.

PC Web

  1. Click  on the top.
  2. Hover the mouse over the message room you want to leave, and click .
  3. Click ‘Delete’ to delete the message room.

PC App

  1. Click  on the left side of the screen.
  2. Click the message room you want to leave from the message room list.
  3. Clickon the top right side of the screen.
  4. Click ‘Leave’ to leave the message room.

 

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