Help CenterMessageMessage User GuideMessage roomGeneral Message Room

General Message Room settings

Change the name of the message room

Anyone can change the name of the message room with multiple participants. The new name will be displayed to everyone. However, names of 1:1 message rooms cannot be changed.

Mobile

  1. Enter a message room and tap  .
  2. Tap   .
  3. Tap .
  4. Enter a name.
  5. Tap 'OK'.

PC Web

  1. Click  on the top.
  2. Click a message room among the list of message rooms.
  3. Click    on the top right of the message room.
  4. Click 'Change Name'.
  5. Enter a name.
  6. Click 'Save'.

PC App

  1. Click  on the top left of the screen.
  2. Click a message room from the message room list.
  3. Click  on the top right of the message room.
  4. Click 'Message Room Settings'.
  5. Type a name.
  6. Click .

Message room representative photo setting

Anyone can set a representative photo in a message room with multiple participants.

Mobile

  1. Enter a message room and tap  .
  2. Tap   .
  3. Tap the photo icon.
  4. Take a picture with the camera or select a picture to set as a representative photo.

PC Web

  1. Click    on the top right of the message room.
  2. Click 'Message room settings'.
  3. Click the photo icon.
  4. Click 'Change Photo' to set a representative photo.

PC App

  1. Click  on the top right of the message room.
  2. Click 'Settings'.
  3. Click  to set a representative photo.

Share conversation history settings

You can share conversation history with a new member you are inviting to the message room.

Mobile

  1. Enter a message room and tap  .
  2. Tap   .
  3. Turn on 'Share Conversation History'.

PC Web

  1. Click  on the top.
  2. Click a message room among the list of message rooms.
  3. Click    on the top right of the message room.
  4. Click 'Share Chat History'.
  5. Select 'Share Chat History'.
  6. Click 'OK'.

PC App

  1. Click  on the top left of the screen.
  2. Click a message room among the list of message rooms.
  3. Click  on the top right of the message room.
  4. Click 'Share Previous Conversations' menu.
  5. Select 'Share Previous Conversations'.
  6. Click 'OK'.

However, conversation history can only be shared with members newly added to the group, and not with the existing members in the message room.

Open a message room in a new window

You can open the message room in a new window in the PC app.
You can also lock the screen always on top if needed.

PC App

  1. Click  on the top left of the screen.
  2. Click  on the top right of the message room to open in a new window.
  3. Click 'Open in New Window'.
    To pin a message room opened in a new window to the top, clickat the top right of the message room and 'Always on Top'.
    To unpin, click at the top right of the message room and 'Remove Always on top'.

Message room background color settings

You can select the background color for each message room to distinguish one another.
The background color only applies to your message rooms.

Mobile

  1. Enter a message room and tap  .
  2. Tap   .
  3. Tap 'Wallpaper color'.
  4. Select a background color for the message room.

PC Web

  1. Click  on the top.
  2. Click a message room among the list of message rooms.
  3. Click  on the top right of the message room.
  4. Click 'Change Wallpaper Color'.
  5. Select a background color that only you can see.
  6. Click 'Save'.

PC App

  1. Click  on the top left of the screen.
  2. Click a message room among the list of message rooms.
  3. Click  on the top right of the message room.
  4. Click 'Change Wallpaper Color'.
  5. Select a background color that only you can see.
  6. Click 'Save'.

Company/Organization

You can check the company/organization you belong to in the message room.

The company/organization to which the member who created the message room belongs is displayed.

General Message Rooms and Group Message Rooms with multiple participants use the shared capacity of the company/organization to which they belong. The file size of Note, Event, Task, Folder, as well as the files exchanged in Message are counted as the shared capacity in use.

Even if a member leaves after creating a message room, the company/organization information in the message room will not change.

Check your company/organization

Mobile

  1. Enter a message room and tap  .
  2. Tap  and check 'Company/Organization'.

PC Web

  1. Click  on the top.
  2. Click a message room among the list of message rooms.
  3. Click  on the top right of the message room.
  4. Click 'Message room settings' and then check 'Company/Organization'.

PC App

  1. Click  on the top left of the screen.
  2. Click a message room among the list of message rooms.
  3. Click  on the top right of the message room.
  4. Click 'Settings' and then check 'Company/Organization'.
Was this article helpful?
  • Yes
  • No
Sorry about that! Please tell us why
  • The information provided in the guide is wrong.
  • The information is difficult to understand.
  • There is insufficient information on specific devices. (e.g. There is no explanation on Mobile.)
  • Other

How can we make it better?

Thank you for your feedback!