You can have a conversation with LINE WORKS users from other companies via messages, voice, and video calls.

However, the administrators of both companies must authorize the connection to external LINE WORKS.

When the administrator authorizes your connection to external LINE WORKS, you will receive a notification. You can then start using the related functions.

Add LINE WORKS users from other companies

To start a conversation with LINE WORKS users from other companies, you must first add the LINE WORKS user to your contacts.

Find LINE WORKS users from other companies

When a LINE WORKS user from other company is added, the contact information will be saved to your External Contacts, and a 1:1 message room will be created.

Find external contacts in the message list

When you add an external contact, a 1:1 message room will be created. The message rooms with LINE WORKS users from other companies are marked with  in front of their names.

Find external contacts in Contacts

You can find users added as external contacts in Contacts.

Chat with LINE WORKS users from other companies

If you create a message room with multiple people, including users from other companies, those who are not authorized by the administrator to use the function will be automatically excluded from the message room.

Open from the message room list

Create a message room

Block messages from LINE WORKS users from other companies

You can block messages sent from LINE WORKS users from other companies.

Edit additional information of LINE WORKS users from other companies

When you add LINE WORKS users from other companies, their contact information will be saved to your External Contacts.

You can add or edit additional information such as name, phone number, and email in your External Contacts.