You can download photos, videos, and files attached to a post to your device.
View and download photos
You can view photos attached to the post in a larger size and download them to your device, Drive, or Folder.
Mobile
- Tap a photo you want to download from the post.
- Tap
.
- Tap 'Save' to save the photo to your device, 'Save to Drive' to save to Drive, or 'Save to Folder' to save to Folder.
PC Web
- Click
on the top.
- Click a message room from the message room list.
- In the 'Note' tab on the right side of the message room, select a post from the list.
- Click
on the right side of the photo to download, or click
to save the photo to Drive or Folder.
Edit photos
If the 'Restrict file download on mobile app' function is turned on in Admin, you can edit photos before downloading them.
Mobile
- Tap the photo you want to edit.
- Tap 'Edit'.
- If you need to edit the photo, use the functions below and tap 'Apply'.
Rotate Crop Draw If you want to revert your photo back to the original, tap 'Back to original'.
- Tap
.
- Tap 'Save' to save the photo to your device, 'Save to Drive' to save to Drive, or 'Save to Folder' to save to Folder.
View and download videos
You can play the attached videos and download them to your device/computer, Drive or Folder.
Mobile
Download a video to iOS devices
-
- Tap a video you want to download from the post.
Tap.
- Tap 'Save' to save the photo to your device, 'Save to Drivee' to save to Drive, or 'Save to Folder' to save to Folder.
Download a video on Android devices
-
- Tap a video you want to download from the post.
- Tap
to save the video to your device.
PC Web
- Click
on the top.
- Click a message room from the message room list.
- In the 'Note' tab on the right side of the message room, select a post from the list.
- Click
on the right side of the video to download, or click
to save the video to Drive or Folder.
View and download attachments
By clicking , you can view the attached document files (Excel, PowerPoint, Word, and .txt files) and download them to your device/computer, Drive, or Folder.
Mobile
View attachments
-
Tap 'Attach' to open the list.Tap the file of your choice.
Download an attachment on iOS devices
You can only download attachments to devices with iOS 11 or later versions. File download is not available to versions earlier than iOS 11 due to the nature of iOS devices.
-
Tap 'Attach' to open the list.To download to a drive or folder, tapon the right of the file.
- To download to the device, tap the file,
, and then select
to save.
Download an attachment on Android devices
Tap 'Attach' to open the list.Tapon the right of a file to download.
- Tap 'Save' to download to your device, 'Save to Drive' or 'Save to Folder' to download to a drive or folder.
PC Web
- Click
on the top.
- Click a message room from the message room list.
- In the 'Note' tab on the right side of the message room, select a post from the list.
- View or download files.
- View files: Click
on the top right of the file.
- Download files: Click
on the top right of the file or
.
- View files: Click
Attachment storage period
There is no limit to the storage period for attachments in Note.