View and download photos and files

CONTENTS

You can download photos, videos, and files attached to a post to your device.

View and download photos

You can view photos attached to the post in a larger size and download them to your device, Drive, or Folder.

Mobile

  1. Tap a photo you want to download from the post.
  2. Tap .
  3. Tap ‘Save’ to save the photo to your device, ‘Save to Drive’ to save to Drive, or ‘Save to Folder’ to save to Folder.

PC Web

  1. Click  on the top.
  2. Click a Team/Group Message Room from the message room list.
  3. In the ‘Note’ tab on the right side of the message room, select a post from the list.
  4. Click  on the right side of the photo to download, or click  to save the photo to Drive or Folder.

Edit photos

If the ‘Mobile app file download’ function is turned on in Admin, you can edit photos before downloading them.

Mobile

  1. Tap the photo you want to edit.
  2. Tap ‘Edit’.
  3. If you need to edit the photo, use the functions below and tap ‘Apply’.
    Rotate
    Crop
    Draw

    If you want to revert your photo back to the original, tap ‘Back to original’.

  4. Tap .
  5. Tap ‘Save’ to save the photo to your device, ‘Save to Drive’ to save to Drive, or ‘Save to Folder’ to save to Folder.

View and download videos

You can play the attached videos and download them to your device/computer, Drive or Folder.

Mobile

Download a video to iOS devices

  1. Tap a video you want to download from the post.
  2. Tap .
  3. Tap ‘Save’ to save the photo to your device, ‘Save to Drive’ to save to Drive, or ‘Save to Folder’ to save to Folder.

Download a video on Android devices

  1. Tap a video you want to download from the post.
  2. Tap  to save the video to your device.

PC Web

  1. Click  on the top.
  2. Click a Team/Group Message Room from the message room list.
  3. In the ‘Note’ tab on the right side of the message room, select a post from the list.
  4. Click  on the right side of the video to download, or click   to save the video to Drive or Folder.

View and download attachments

By clicking , you can view the attached document files (Excel, PowerPoint, Word, and .txt files) through the document viewer and download them to your device/computer, Drive, or Folder.

Mobile

View attachments

  1. Tap ‘Attach’ to open the list.
  2. Tap the file of your choice.

Download an attachment on iOS devices

You can only download attachments to devices with iOS 11 or later versions. File download is not available to versions earlier than iOS 11 due to the nature of iOS devices.

  1. Tap ‘Attach’ to open the list.
  2. To download to a drive or folder, tap  on the right of the file.
  3. To download to the device, tap the file, , and then select  to save.

Download an attachment on Android devices

  1. Tap ‘Attach’ to open the list.
  2. Tap  on the right of a file to download.
  3. Tap ‘Save’ to download to your device, or tap ‘Save to Drive’ to download to a drive or folder.

PC Web

  1. Click  on the top.
  2. Click a Team/Group Message Room from the message room list.
  3. In the ‘Note’ tab on the right side of the message room, select a post from the list.
  4. You can click 一張含有 畫畫 的圖片 自動產生的描述 on the right side of the attachments to view the files through a document viewer without having to download them.
  5. Click  on the right side of the attachment to download, or click  to save the attachment to Drive or Folder.

Attachment storage period

There is no limit to the storage period for attachments in Note.

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