Help CenterMessageMessage User GuideMessage settingsGeneral settings for MessageMessage settings

Manage blocked contacts

CONTENTS

When there are blocked external contacts, members who are given the external connection authority by the administrator can check, unblock, or delete blocked external contacts.

Check blocked contacts

You can view the list of blocked users.

Mobile

  1. Tap 'More' on the bottom right.
  2. Tap .
  3. Tap 'Blocked Members' to view the list of blocked users.

PC Web

  1. Click  on the top right and select 'Settings'.
  2. Click on the right to 'Manage blocked external members'.
  3. View the list of blocked users.

PC App

  1. Click  on the bottom left of the screen.
  2. Click 'Settings'.
  3. Click the 'Chat with external members' tab.
  4. Click 'Edit' under 'Blocked Member'.
  5. View the list of blocked users.

Unblock blocked contacts

You can unblock blocked users.

Mobile

  1. Tap 'More' on the bottom right.
  2. Tap .
  3. Tap 'Blocked Members'.
  4. Tap 'Edit' on the right of the user you want to unblock or delete.
  5. Tap 'Unblock'.

PC Web

  1. Click  on the top right and select 'Settings'.
  2. Click on the right to 'Manage blocked external members'.
  3. Click 'Unblock' next to the user.

PC App

  1. Click  on the bottom left of the screen.
  2. Click 'Settings'.
  3. Click the 'Chat with external members' tab.
  4. Click 'Edit' under 'Blocked Member'.
  5. Click 'Unblock' next to the user.
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