When there are blocked external contacts, members who are given the external connection authority by the administrator can check, unblock, or delete blocked external contacts.
Check blocked contacts
You can view the list of blocked users.
Mobile
- Tap ‘Home’ on the bottom.
- Tap
.
- Tap 'Chat with External Users'.
- Tap 'Blocked Members' to check the list.
PC Web
- Click
on the top right and select 'Settings'.
- Click
on the right to 'Manage Blocked External Users'.
- View the list of blocked users.
PC App
- Click
on the bottom left of the screen.
- Click 'Settings'.
- Click the 'Chat with External Users' tab.
- Click 'Edit' under 'Blocked Members'.
- View the list of blocked users.
Unblock blocked contacts
You can unblock blocked users.
Mobile
- Tap ‘Home’ on the bottom.
- Tap
.
- Tap 'Chat with External Users'.
- Tap 'Blocked Members'.
- Tap 'Edit' on the right of the user you want to unblock or delete.
- Tap 'Unblock'.
PC Web
- Click
on the top right and select 'Settings'.
- Click
on the right to 'Manage Blocked External Users'.
- Click 'Unblock' next to the user.
PC App
- Click
on the bottom left of the screen.
- Click 'Settings'.
- Click the 'Chat with External Users' tab.
- Click 'Edit' under 'Blocked Members'.
- Click 'Unblock' next to the user.