In case you have blocked external contacts, you can find, unblock, or delete blocked external contacts.
Only the members who are given the external connection authority by the administrator can use this function.
Find blocked contacts
You can view the list of blocked users.
Mobile
- Tap ‘More’ on the bottom right.
- Tap
. - Tap ‘Blocked Members’ to view the list of blocked users.
PC Web
- Click
on the bottom left and select ‘Settings’. - Click
on the right to ‘Manage blocked external members’. - View the list of blocked users.
PC App
- Click
on the bottom left of the screen. - Click ‘Settings’.
- Click the ‘Chat with external members’ tab.
- Click ‘Edit’ under ‘Blocked Member’.
- View the list of blocked users.
Unblock or delete blocked contacts
You can unblock or delete blocked users. If you delete a blocked user, the user’s contact information will be permanently deleted. But you can still receive messages from the deleted users.
Mobile
- Tap ‘More’ on the bottom right.
- Tap .
- Tap ‘Blocked Members’.
- Tap ‘Edit’ on the right of the user you want to unblock or delete.
- Tap ‘Unblock’ or ‘Delete’.
PC Web
- Click on the bottom left and select ‘Settings’.
- Click on the right to ‘Manage blocked external members’.
- Click ‘Unblock’ next to the user.
PC App
- Click on the bottom left of the screen.
- Click ‘Settings’.
- Click the ‘Chat with external members’ tab.
- Click ‘Edit’ under ‘Blocked Member’.
- Click ‘Unblock’ or ‘Delete’ found next to the user.