External connection settings

CONTENTS

You can set whether to chat with LINE users or LINE WORKS users from other companies.

Send your Message ID

You can let others add you as a contact or send you a message by searching your ID on LINE or LINE WORKS.

Mobile

  1. Tap ‘More’ on the bottom right.
  2. Tap your name or profile photo.
  3. Tap the link under ‘My Message ID’.
  4. Tap ‘Copy to Clipboard’.
  5. Send the copied link to others via SMS or email for them to add you as a friend.

PC Web

  1. Click My Profile image on the top right.
  2. Click ‘Chat with external members’.
  3. From the ‘Chat with external members’ menu, copy the ID in ‘My Message ID’ to send.

PC App

  1. Click  on the bottom left of the screen.
  2. Click ‘Settings’.
  3. Click the ‘External Connect’ tab.
  4. Copy your ID in ‘My Message ID’, and send the ID to others.

Send your contact URL

When you send your contact URL, others can simply tap the URL to add you as a contact on LINE or LINE WORKS.

Mobile

  1. Tap ‘More’ on the bottom right.
  2. Tap your name or profile photo.
  3. Tap the link under ‘Add Contact URL’.
  4. Tap ‘Copy to Clipboard’.
  5. Send the copied URL to others via SMS or email for them to add you as a friend.

PC Web

  1. Click My Profile image on the top right.
  2. Click ‘Chat with external members’.
  3. From the ‘Chat with external members’ menu, copy the URL in ‘Add Contact URL’ and send it to the person you want to start a conversation.

PC App

  1. Click  on the bottom left of the screen.
  2. Click ‘Settings’.
  3. Click the ‘External Connect’ tab.
  4. Copy the URL in ‘Add Contact URL’ and send it to the person you want to start a conversation.

Send your QR code

Send your QR code to let others scan and add you as a contact in LINE or LINE WORKS.

Mobile

  1. Tap ‘More’ on the bottom right.
  2. Tap your name or profile photo.
  3. Tap ‘My QR Code’.
  4. You can either show the QR code to others or tap the ‘Save’ button on the top right to save and send the image.

PC Web

  1. Click My Profile image on the top right.
  2. Click ‘Chat with external members’.
  3. From the ‘Chat with external members’ menu, click ‘Save’ in ‘My QR Code’ to save the QR code to your PC and send it to others.

PC App

  1. Click  on the bottom left of the screen.
  2. Click ‘Settings’.
  3. Click the ‘External Connect’ tab.
  4. Click ‘Save’ in ‘My QR Code’ to save the QR code to your PC and send it to others.

Add a LINE WORKS contact

You can add users from other companies to your contacts by searching their Message IDs or directly sending them messages.

PC Web

  1. Click My Profile image on the top right.
  2. Click ‘Chat with external members’.
  3. In the ‘Chat with external members’ menu, find ‘LINE WORKS Add Contact’ and click ‘Search by ID’.
  4. Access the Contacts window, and click the ‘External Chat Members’ tab. Enter the LINE WORKS ID of the user from other company in the search bar.
  5. Click ‘Add’ to add a contact of a LINE WORKS user from other company.
    If you do not know the ID of the user from other company, click ‘Invite Using Mail’ to send an invitation email.

PC App

  1. Click  on the bottom left of the screen.
  2. Click ‘Settings’.
  3. Click the ‘External Connect’ tab.
  4. Go to ‘Add Contact’, and click ‘Search by ID’.
  5. Enter the ID in the search bar, and press Enter.
  6. Click ‘Add Contact’ to add the user to your contacts, or click ‘Send Message’ to start a conversation with the user immediately.
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