Download

This function can be used by applying for the Message archiving option for the Standard and Advanced plans, or Mail archiving option for the Advanced plan.

You can download the requested search results.

Requests on downloading search results in Manage Issue are displayed in the list of the 'Download' page.

The requested download item will be deleted 15 days after the download is available.

Mobile

  1. Select 'Archive' from the left to expand the menu and press 'Download' to access the page.
  • Type: Message or Mail
  • Download: The name entered when requesting the download.
  • Requestor: The name of the user who requested the download.
  • Request time: The time the download was requested.
  • Time of Completion: The time when the download period ends; when the expiration time passes, it is automatically deleted from the list.
  • Process status:
    • Download: You can download search results.
    • Preparing...: Waiting to download.

PC Web

  1. Select 'Archive' from the left to expand the menu and click 'Download' to access the page.
  • Category: Message or Mail
  • Download File Name: The name entered when requesting the download.
  • Requestor: The name of the user who requested the download.
  • Time of Request: The time the download was requested.
  • Time of Completion: The time when the download period ends; when the expiration time passes, it is automatically deleted from the list.
  • Status:
    • Download: You can download search results.
    • Preparing...: Waiting to download.
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