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You can manage and share the contacts with company members in Customers/Clients.
In Manage Customers/Clients, the administrator can search for a member or an organization, and view the list of Customers/Clients contacts disclosed to the corresponding member or organization.
Search Customers/Clients contacts
- Select ‘Service’ from the menu on the left of Admin to expand the menu and click ‘Contacts’. On the mobile app, tap
to see the menu. - Select ‘Clients/Customers’ tab on the top.
- Enter a member or organization in the search box to bring up a list of contacts that the member or organization can check.
Change privacy setting for Customers/Clients contacts
The administrator can change the contact privacy setting or add members who can access the contacts.
- Select ‘Service’ from the menu on the left of Admin to expand the menu and click ‘Contacts’. On the mobile app, tap to see the menu.
- Select ‘Clients/Customers’ tab on the top.
- Enter a member or organization in the search box to bring up a list of contacts that the member or organization can check.
- Press ‘Edit privacy’ on the right of the contact.
- In the Edit privacy layer, select ‘All’ or ‘Members’.
When you have selected ‘Members’, you can add or delete members, organizations, or groups for the privacy setting.
- Press ‘Save’ to save changes.
Delete Customers/Clients contacts
The administrator can delete contacts. You can check deleted contacts in ‘Customers/Clients > Trash’.
You cannot delete LINE users or LINE WORKS users from other companies.
- Select ‘Service’ from the menu on the left of Admin to expand the menu and click ‘Contacts’. On the mobile app, tap to see the menu.
- Select ‘Customers/Clients’ tab on the top.
- Enter a member or organization in the search box to bring up a list of contacts that the member or organization can check.
- Press ‘Delete’ on the right of the contact. Or select multiple contacts using the checkboxes on the left of the list, and then press ‘Delete’ on top.
