Receiving emails

(Only for Basic and Premium plans with Mail service.)

Create a policy for the emails that members receive, and monitor to detect cases that satisfy the conditions of that policy.

Each policy includes conditions and processing methods.

Manage policy on receiving emails

Create Policy on receiving emails

Create a policy related to receiving emails. You can create up to 500 per domain.

Policies consist of two elements: conditions and what will happen if they are satisfied.

Edit policy on receiving emails

Edit the saved policies on receiving emails.

Delete policy on receiving emails

Delete the saved policies on receiving emails.

Search policy on receiving emails

Search the saved policies on receiving emails.

You can search by policy number, title, creator, and use status.

Set use status of policy on receiving emails

Set whether to use the saved policy on receiving emails.

Monitoring is only available for the policies set to ‘In use’.

It is useful to create policies that require frequent monitoring first and set whether to use depending on a situation.

Monitoring email reception

You can monitor the detected details of the policy in use.

  1. Select ‘Monitoring’ from the left to expand the menu and press ‘Received Mail’ to access the page. On mobile, tap the button to access the menus. 
  2. Press ‘Monitoring’ on the top.

Search email reception monitoring history

Send email reception policy monitoring report

Automatically send the monitored content to specific email addresses.

  1. From the ‘Monitoring’ page, press the ‘Monitoring report’ at the top right.
  2. Select how often to send the report and press ‘Add address’ to select the email addresses to receive it. You can choose between Everyday and Weekly for the reporting cycle.
  3. Press ‘Save’ on the bottom.

Download log

You can download the monitored content as a file.

At the top right, press ‘Download’ from the ‘Monitoring’ page. The log contains the date, policy number, recipient, sender, mail title, attached file, and mail size.

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