Check and manage the status of monitoring policies related to sending emails.

1. Tap 'Monitoring' from the Admin menu.
2. From the menu on the left, tap 'Sent Mail' and then 'Manage Policies' to access the page.
   • Policy Title: The title of the policy.
   • Filtered: The number of emails filtered by this policy. Up to 100,000 are displayed.
   • Number: The serial number of the policy. It is automatically generated when you save the policy.
   • Use status: Displays whether the policy is in use.

Manage policies on sending emails by creating, deleting, and using monitoring policies (rules).

1. Click 'Monitoring' from the Admin menu.
2. From the menu on the left, click 'Sent Mail' and then 'Manage Policies' to access the page.
   • Date: The date and time the policy was created.
   • Number: The serial number of the policy. Saving a policy automatically creates the policy number.
   • Policy Title: The title of the policy.
   • Registered By: The name and email address of the member who created the policy.
   • Filtered: The number of emails filtered by this policy. Click to check the filtering details such as the information of the filtered email. Up to 100,000 are displayed.
   • Use status: Displays whether the policy is in use.

1. Click 'Add Policy' at the top of the 'Manage Policies' page to access the Add policy page.
   • Policy title (required): Enter the title of the email sending policy.
   • Set conditions (required): Companies to apply policy conditions. You can select multiple conditions at the same time. All of the selected conditions must be true to be monitored. (Operates with AND condition.) 
     • Monitored: You need to choose at least one of the two.
       • Internal sending: Apply policies only on emails sent within the company.
       • External sending: Apply policies only on emails sent to outside the company.
     • Sender, Recipient, Filter contents, and Attached file: One of the four must be selected.
       • Sender: Select between 'Security Policy Group' and 'All members'.
         • Select members: Press 'Contacts' to search and select the members to apply the policy. When members you added become a sender, the selected actions will take place. You can enter up to 200 email addresses. 
         • All members: Apply the policy to all members.
       • Recipient: You can monitor cases when an email is sent to a specific email address or the number of recipients for the sent email is above the set limit. A policy that sets the number of recipients as a monitoring condition is applied as the highest priority.
         • Specify email address or domain: If an email is sent to the specified email address or domain, the action selected for the condition takes place.
         • Limit number of recipients: You can create a policy based on the number of recipients. The number of 'Organization' members to which the sender belongs is excluded from the number of recipients. Therefore, an email is sent to the organization to which the sender belongs without the action selected for the condition taking place.
     • Filter contents: If the content of your choice is included, the selected actions will take place. Select this to use the content or URL included in the mail as a condition of the policy.
       • Contents: Select this when an email containing a specific phrase is the condition of the policy. You can select one of the following: Subject+Body of message, Subject, Body, and Attached file name. You can enter only one phrase as a condition per policy.
       • URL: Select this when an email with a specific URL in the body is the condition of the policy. You can enter only one URL as a condition per policy.
         
     • Attached file: Select this when a file attachment in an email is the condition of the policy. To select this, you must select one between 'General' and 'Files with download limit'.
       • General: Applied when you want the general file attachment option when attaching a file to an email.
       • Files with download limit: Applied when you select the 'Files with download limit' option when attaching a file in an email. By selecting the 'Files with download limit', you cannot select 'Change attached file' and 'Insert text'. 
     • Performed details (required): Select the actions that will take place when the set conditions are satisfied.
       • Transmission Blocked:  Emails that satisfy the set conditions are prevented from sending. No email is sent to the recipient.
         • Block notifications: If you select the option and enter the content in the entry field, the notification explaining the content that blocked email from sending will be sent via email to the sender.
       • Update Mail: Emails that satisfy the set conditions are processed according to one of the following. You must select one of the following to choose this option.
         • Recipient: Send the emails that satisfy the set conditions additionally to other members. You can select between 'Automatically add organizational head' or 'Enter recipient.
           • Automatically add organizational head: The head of the sender’s organization receives emails that satisfy the set conditions. If the sender is the head of the organization, no additional email is sent.
           • Enter recipient: Press 'Contacts' to select the members to receive the emails that satisfy the set conditions. You can add up to 5 members.
         • Change attached file: Delete or encrypt attachments. You can choose between the following two.
           • Encrypt attachment: The password is sent to the sender via email. For the recipients to access the attachment, they must enter the password emailed.
           • Delete attached file: The attached file is deleted and delivered to the recipient. The recipient does not know if there was a file attached previously.
         • Insert text: Insert a specific phrase in front of the subject of an email and forward it to the recipient. You can choose between 'If there is an attached file' or 'Always'.
           • If there is an attached file: For an email with an attachment, the phrase you saved is inserted in front of the subject.
           • Always: Insert the phrase you saved into all emails, regardless of whether the file is attached to the email.
       • Approve mail: The approval mailbox is automatically created for the email approver to access. The emails detected by the policy are sent to the approval mailbox. When you open an email with an approval request, 'Approve' and 'Reject' buttons are available. The email will be processed according to the selected result.
         • Approve: Send the email.
         • Reject: Do not send the email. The rejected email is delivered to the sender.
         • If the approver does not take any action, the sender can view the email status as 'Sending'.
       • No task: The option does not change or block emails that satisfy the set conditions. Records remain in the monitoring log.
     •  Notification settings: If 'Notifications' is selected, notification will be sent when the set conditions are satisfied. You can select between 1 hour and 6 hours for the notification interval.
       • Recipient: Click the 'Contacts' to select members to send notifications. You can select up to 5 members.
       • Notification method: Choose how to receive notifications. You can select one or more options: Mail and Message.
2. At the top right, click 'Save' to save the information you entered.

1. On the 'Manage Policies' page, click the 'Policy title' of the policy you want to edit from the list and then access the 'Modify policy' page to make changes.
2. At the top right, click 'Save' to edit the policy on sending emails.

1. On the 'Manage Policies' page, check the checkbox of the policy you want to delete.
2. Click 'Delete' on the top to delete the selected policy.

1. On the 'Manage Policies' page, tap the search icon, and expand the search menu.
2. Enter the search information and tap 'Search'.

1. Select the option from the search item of the 'Manage Policies' page.
2. Enter the search information and click 'Search'.

Set whether to use the saved policy on sending emails.

Monitoring is only available for the policies set to 'In use'.

It is useful to create policies that require frequent  monitoring first and set whether to use depending on a situation.

1. Check the checkbox of the policy you want to change the use status from the 'Manage Policies' page.
2. Click 'Enable' or 'Not Used' on the top.

At the top right, you will see the number of policies currently in use.

• Date: The date and time the email was sent.
• Policy Number: The serial number of the policy (rule) that monitored this email.
• Sender: The name and email address of the sender.
• Subject: The subject of the email.

• Date: The date and time the email was sent.
• Number: The serial number of the policy (rule) that monitored this email.
• Recipient: The name and email address of the recipient.
• Sender: The name and email address of the sender.
• Subject: The subject of the email. Click to view the detailed information of the given email.
  • Date of the policy applied
  • Subject
  • Sender
  • Recipient
  • Mail Size
  • Attached file
  • Policy application results
  • Original email text download link
• Attachment: If there is an attached file, the file name of the attached file is displayed.

1. Tap the search icon from the 'Monitoring' page to expand the search menu and enter search conditions.
2. Tap 'Search' to view the search results.

You can search by setting a period or entering details. Also, you can apply multiple conditions per search.

1. On the 'Monitoring' page, select the Period to search. Click 'Advanced' to apply multiple conditions at once for a search. The following search conditions are available.
   • Policy Number: The serial number of the created policy.
   • Recipient: The name and email address of the recipient.
   • Sender: The name and email address of the sender.
2. Click 'Search' to view the search results.