External message connection settings

Among the external message connection functions in the service menu, connected-members management settings are available in the security menu as well.

Authority to connect LINE

If the ‘Chat with LINE user’ function is on, you can check the status of members who can connect and add or delete connected members.

Add members with LINE connection

Add members who can exchange messages with LINE users who are not the members of the company.

  1. Select ‘Security’ from the left to expand the menu and press ‘Manage external message users’ to access the page. On mobile, tap the button to access the menus. 
  2. Press ‘LINE’ on the top.
  3. Press ‘Add’ on the top right to select members to allow LINE connection. Then press ‘OK’ on the bottom to complete.

Delete members with LINE connection

Delete members who are allowed to exchange messages with LINE users from the list of the members with LINE connection.

  1. Select ‘Security’ from the left to expand the menu and press ‘Manage external message users’ to access the page. On mobile, tap the button to access the menus. 
  2. Press ‘LINE’ on the top.
  3. Check the checkbox of the member you want to delete and press ‘Delete’ to remove them from the list of the members with LINE connection.

Connection to LINE WORKS of other companies

If the ‘Chat with LINE WORKS users from other companies’ function is on, you can check the status of members who can connect and add or delete connected members.

Add members with the connection to LINE WORKS of other companies

Add members who can exchange messages with LINE WORKS users from other companies.

  1. Select ‘Security’ from the left to expand the menu and press ‘Manage external message users’ to access the page. On mobile, tap the button to access the menus. 
  2. Press ‘LINE WORKS of other companies’ on the top.
  3. Press ‘Add’ on the top right to select members to allow connection to LINE WORKS of other companies. Then press ‘OK’ on the bottom to complete.

Delete members with the connection to LINE WORKS of other companies

Delete members who are allowed to exchange messages with LINE WORKS users of other companies from the list of the connected-members.

  1. Select ‘Security’ from the left to expand the menu and press ‘Manage external message users’ to access the page. On mobile, tap the button to access the menus. 
  2. Press ‘LINE WORKS of other companies’ on the top.
  3. Check the checkbox of the member you want to delete and press ‘Delete’ to remove them from the list of the connected-members.

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