Company Information

View and edit your company information.

Enter and edit the company name and phone numbers

View and add the names and phone numbers of companies and organizations that use LINE WORKS. You can edit the saved information.

  1. Select ‘Settings’ from the left to expand the menu and press ‘Company Information’ to access the page. On mobile, tap the button to access the menus. 
  2. Go to the ‘Company profile’ section.

Change domain or group name

This is the group or domain name you entered to register. You can change the domain or group name after the registration process.

Change your domain

The Supreme admin can change the domain that was used to register. Press the ‘Change’ button to access the ‘Domain’ menu and change a saved subdomain as a default domain. When you switch domains, all members’ accounts are changed to ‘ID@ (new default domain)’.

Change a group name

The Supreme admin can change the group name that was used to register.

Once the group name has been changed, you cannot change it again within 24 hours. Also, every member will be instantly signed out and required to sign in using the ID with the new group name.

Add personal emails of every member to notify information changes conveniently. The information change will be sent to personal emails automatically.

  1. Press ‘Change’ on the right side of the group name.
  2. Check precautions and press ‘Change Group Name’ after entering the new group name. The group name must be 2~22 characters long and can include among lowercase English letters (a-z), numbers (0-9) and hyphens. Also, You cannot use the group name that is already in use.
  3. Press ‘Change Group Name’ after checking precautions.
  4. Press ‘OK’.

Once the group name is changed successfully, an email and SMS are sent accordingly to the Supreme admin’s personal email address and registered phone number.

Enter a company/organization name

Enter a company or organization name.

The group name or domain you entered to register is set as default.

Select ‘Advanced’ from the bottom of the page to apply your language of use. The company·organization name can include the language of your choice.

  1. Enter your company’s name on the ‘Company/Organization’ field of the ‘Basic Information’ section.
    • Can have up to 40 characters
    • Cannot have certain special characters
    • Cannot use LINE, LINE WORKS, Works Mobile
  2. At the top right, press ‘Save’.

Changes made in company·organization name will apply to the Invoice.

Enter phone numbers

Enter the company’s main phone number.

  1. Enter the company’s main phone number in the ‘Phone Number’ entry field of the ‘Company profile’ section.
    • Can have up to 30 characters
    • Can include numbers, -, *, +, P, T, (, )
  2. At the top right, press ‘Save’.

Language and time zone settings

You can change the display language and time zone for LINE WORKS services.

  1. Select ‘Settings’ from the left to expand the menu and press ‘Company Information’ to access the page. On mobile, tap the button to access the menus.
  2. Go to the ‘Language / Time Zone’ section.

Language setting

When a member of the company signs in for the first time, select the display language on the PC web screen. The first default language is set as Korean.

However, for the mobile and PC app, the language set on the device is displayed automatically.

  1. Select the display language from the ‘Language’ field of the ‘Language/Time Zone Setting’ section.
  2. At the top right, press ‘Save’

Select a language from the member information section to change the display language of a specific member of the company.

Time zone setting

Select the time zone for the region where the service is used. ‘Seoul, Korea (GMT+09:00)’ is set as the default time zone.

  1. Select the time zone from the ‘Time Zone’ field of the ‘Language/Time Zone Setting’ section.
  2. Search the country or city name in Korean.
  3. At the top right, press ‘Save’

Official account notification setting

Set whether to receive message notifications from the LINE WORKS official account.

Notifications from the LINE WORKS official account include LINE WORKS service updates.

  1. Select ‘Settings’ from the left to expand the menu and press ‘Company Information’ to access the page. On mobile, tap the button to access the menus. 
  2. Go to the ‘Notifications on official account’ section.

Notification on/off setting

Set whether to receive message notifications from the LINE WORKS official account.

  1. Select whether to receive notifications from the ‘Notifications’ field of the ‘Notifications on official account’ section.
  2. At the top right, press ‘Save’

Notification preferences

Set the notification preferences if you chose to receive notifications from the official LINE WORKS account.

  1. Select one of the below from the ‘Range to receive’ field of the ‘Notification on official account’ section.
    a. Admin members only: Only the administrators with the Admin authority receive the notifications.
    b. All members: All members of the company, including the Admins, receive the notifications.
  2. At the top right, press ‘Save’

Advanced setting (Multi language)

When the multi-language setting is on, the names of company/organization, members, job title/position/employment type are displayed in various languages throughout LINE WORKS services. This allows members who cannot understand the company’s default language to view the information in the preferred language instead.

  1. Select ‘Settings’ from the left to expand the menu and press ‘Company Information’ to access the page. On mobile, tap the button to access the menus. 
  2. At the bottom, press ‘Advanced’.

Multi-language setting

  1. Press ‘Add Language’.
  2. Select the languages in the order of your preference and press ‘OK’ to display in the multi-language setting.
    • Language 1 ~ Language 5: In order of your preference
    • Language 1 ~ Language 5: Can select from Korean, English, Japanese, Simplified Chinese, Traditional Chinese
    • Select the information to display in multi-languages.
  3. At top right, press ‘Save’.

To change the order, drag the language labels to move it. Press to exclude.

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