This function is only available for the Advanced plan.
You can download photos, videos, and files attached to an email to your device, or send them to a message room or Drive folder.
However, attachments with a download deadline can only be sent if they are sent or received via LINE WORKS Mail.
Attachments in confidential emails cannot be sent to message rooms that contain external users, and attachments in confidential emails are restricted from being sent.
Files are automatically scanned when you download or send them to detect viruses for security.
However, if you download a file with a download deadline, it will be excluded from the scan depending on its size.
View/download/send photos and videos
You can view photos and videos attached to emails. Also, you can download photos and videos to your device or send to a Drive folder or message room.
Mobile
Download to your device
- Tap the photo or video you want to download from the email.
- Tap
. - Tap 'Save on device' to save the photo to your device, or tap 'Save to Drive' and select a location to save the photo to Drive.
PC Web
Download to PC
- Click
on the top. - Click an email.
- Select the photo or video you want to download, and then click
.
If you want to save multiple photos or videos at once, click 'Save all'.
Send to message room or Drive
- Click on the top.
- Click an email.
- Select the photos or videos you want to send to the messages room or Drive folder. Then click
.
If you want to send multiple photos or videos at once, click 'Save all' and send them to the messages room or Drive folder.
Edit and download photos
If the 'Mobile app file download' function is set as 'Do not restrict' in Admin, you can edit photos before downloading them.
Mobile
- Tap the photo you want to edit.
- Tap 'Edit'.
- If you need to edit the photo, use the functions below, and tap 'Apply'.
Rotate 
Crop 
Draw If you want to revert your photo back to the original, tap 'Back to original'.
- Tap .
- Tap 'Save on device' to save the photo to your device, 'Save to Drive' to save to Drive, or 'Save to Folder' to select where to save.
View/download/send attachments
You can download the attached document file to your device or send it to a message room or Drive folder.
View attachments
You can preview the photos or document files attached.
- Press an attachment to view the content.
Download/send attachments
Mobile
Send attachments
- Tap an email with an attachment.
- Tap
right to the attachment name.
Tap
to send all attachments to another service. - Select a message room, member, or drive, and then send the attachments.
Download to Drive
- Tap
next to the name of the attachment.
If there are more than one attachments, and you want to save all to Drive, tap
. - Select a location in Drive to save the attachments.
Download an attachment on iOS devices
You can only download files to devices with iOS 11 or later versions.
- Tap the attachment you want to download.
- Tap
. - Tap
to save the attachment.
Download an attachment on Android devices
When you open a file on an Android device, the file is automatically saved to your device.
PC Web
Download to PC
- Click on the top.
- Click an email.
- Select the file you want to download from the email, and then click . If you want to save multiple files at once, click 'Save all'.
Send to message room or Drive
- Click on the top.
- Click an email.
- In Mail, select the file you want to send to the message room or Drive folder, and then click
.
If you want to send multiple files at once, click 'Save all' to send them to the message room or Drive folder.
View/save/send files with download deadlines
When composing an email, the attachment will be automatically switched to 'Files with download time limit' when the following are true:
- Attachment exceeds the file size limit set by the administrator
- The administrator has enabled the 'Files with download time limit' function
Download to device
'Files with download limit' can be downloaded up to 100 times within 7 days.
Files that exceed the download deadline and the maximum number of downloads are automatically deleted and cannot be restored.
Viewing or downloading 'Files with download limit' are the same as regular attachments.
Send to message room or Drive
If you exchange via LINE WORKS Mail, you can send files with download deadlines to the message room or Drive folder.
However, files that exceed the download deadline and the maximum number of downloads cannot be sent, and they are not sent when 'Save all' is pressed.
Storage period for attachments in email
There is no limit in the storage period for general attachments.
Delete an attachment
You can keep the contents of the email and only delete the attachments.
PC Web
- Click on the top.
- Click an email in Mail.
- Click
of the attachment you want to delete from the email. - Click 'OK'.
You cannot restore the attachments you deleted.
Save an email to PC
You can save your email in .eml format to your PC.
When saving all emails in a mailbox, you can create a backup for the mailbox in the ‘Manage/backup Mailbox' setting.
PC Web
- Click on the top.
- Click an email in Mail.
- Open the email, and click 'More' on the top.
- Click 'Save to PC'.