Search for an email

CONTENTS

This function is only available for the Advanced plan.

Basic search

You can search for an email by the sender's or recipient's name, email address, email subject, or content of the email.

Mobile

  1. Tap  on the email list.
  2. Search for an email by entering keywords.
    You must enter at least one character for the search keyword. The search takes place every time you enter a keyword.

PC Web

  1. Click  on the top.
  2. Enter search keywords in the search box on the top.
  3. Press Enter on the keyboard or select the filter in the search filter list to search for an email. You must enter at least one character for the search keyword.

Advanced search

You can perform an advanced search for an email by the sender's or recipient's name, the subject or content of the email, mailbox, and attachments.

Mobile

  1. Tap  on the top right above the email list.
  2. Tap 'Advanced'.
  3. Enter keywords to perform an advanced search. Enter at least one character, and the search takes place every time you enter a keyword.

PC Web

  1. Click  on the top.
  2. Click 'Advanced' on the right side of the search box.
  3. Enter keywords to perform an advanced search, and click 'Find'. You must enter at least one character for the search keyword.

Search history

The system automatically saves the keywords that you searched for, so you can select the keywords from the search history if you need to search them again.

The search history is automatically synced and updated even for the keywords searched on other devices.

Delete search history

Mobile

  1. Tap  above the email list.
  2. Tap  on the right side of the keywords you want to delete from the list of recent searches.

PC Web

  1. Click  on the top.
  2. Click the search box on the top.
  3. Click  on the right side of the keywords you want to delete from the list of recent searches.
Was this article helpful?
  • Yes
  • No
Sorry about that! Please tell us why
  • The information provided in the guide is wrong.
  • The information is difficult to understand.
  • There is insufficient information on specific devices. (e.g. There is no explanation on Mobile.)
  • Other

How can we make it better?

Thank you for your feedback!