General settings

You can select the form period, target respondents, and whether to display the form results to respondents.

You can start making changes to the form settings by pressing 'Set Form' on the bottom in Edit Form.

Form period

You can set the period for which the respondents can respond to the form. Respondents cannot respond to the form after the set period.

By default, the form period is set as 1 week from the date of sending the form.

Mobile

  1. Tap 'Form Period' under 'Set form period' in 'Set Form'.
  2. Tap 'Set manually' in 'Form Period' and tap .
  3. Select the start and end dates you want in 'Set form period'.

PC Web

  1. Click 'Form Period' under 'Set form period' in 'Set Form'.
  2. Click 'Set manually' in 'Form Period' and click .
  3. Select the start and end dates you want in 'Form Period'.

Recurrence setting

You can automatically duplicate the same form by setting the repeat cycle.

You can set the repeat cycle only when creating a new form, but not the forms that have already been filled out.

Repeat cycle setting

You can set the repeat cycle at which forms are automatically duplicated.

The repeat cycle will be applied based on the start date of the completed form.

Mobile

  1. Tap 'Repeat' in 'Set Form'.
  2. Select the setting value of your choice under 'Repeats'.

PC Web

  1. Click 'Repeat' in 'Set Form'.
  2. Select the setting value of your choice under 'Repeats'.

You can also set the repeat cycle of the form in detail by selecting 'Custom'.

Reminder on repeat

After setting the repeat cycle, you can set to receive reminders in advance when the form is repeated.

If reminders are set, a service notification will be sent to the form creator and collaborator before the form is duplicated on each repeat cycle.

Reminder on repeat default is set to 10 minutes.

Mobile

  1. Tap 'Repeat' in 'Set Form'.
  2. Tap 'Reminder on repeat' and set when to receive the reminder before the form is duplicated.

PC Web

  1. Click 'Repeat' in 'Set Form'.
  2. Click 'Reminder on repeat' and set when to receive the reminder before the form is duplicated.

End recurrence

After setting the repeat cycle, you can set the date when the recurrence ends.

You can also set the form to repeat itself indefinitely.

The recurrence end date default is set to 3 months from the date the recurrence is set.

Mobile

  1. Tap 'End repeat' in 'Set Form'.
  2. Select 'Set end date' and set an end date or select 'Never ends'.

PC Web

  1. Click 'End repeat' in 'Set Form'.
  2. Select 'Set end date' and set an end date or select 'Never ends'.

Automatically send response request notifications on repeat

You can automatically send a response request service notification to the form target whenever the form is duplicated repeatedly.

However, it can only be set when the form respondent is selected as 'Member' for the internal form and repeat cycle is set.

Mobile

Turn on the 'Automatic response request on repeat' setting in 'Set respondent' of 'Set Form'.

PC Web

Turn on the 'Automatic response request on repeat' setting in 'Set respondent' of 'Set Form'.

Form recipients

Set form recipients. You can have only specific members to respond to the form.

Allow all members to respond to the form

Mobile

  1. Tap 'All' for the 'Respondent' in 'Set respondent' of 'Set Form'.

PC Web

  1. Click 'All' for the 'Respondent' in 'Set respondent' of 'Set Form'.

'All' members are set as form recipients by default.

Allow specific members to respond to the form

You can set specific teams or members as form recipients. Members other than those selected as form recipients will not be able to respond to the form.

Mobile

  1. Tap 'Member' from the 'Respondent' under 'Set respondent' of 'Set Form'.
  2. Tap 'Select members'.
  3. Find or search for an organization name or member's name in contacts.
  4. Select the member or organization you want, and tap 'OK'.
    If you want to exclude a member from the selected form recipients, tap in the 'Check recipients' screen.
  5.  Tap   to complete the setting change.

PC Web

  1. Click 'Member' from the 'Respondent' under 'Set respondent' of 'Set Form'.
  2. Click 'Select members'.
  3. You can search for a contact with the organization or member's name, or by attaching a file in .cvs, .xls, or .xlsx format to designate form respondents.
    • When searching for a contact: Click the member or organization name and then click 'OK'.
    • When attaching a file: In the first column of the file, enter the IDs of form respondents or organization mailing list. The given members or organization will be automatically selected.
  4. To exclude a specific member from the form respondents, click
  5.  Click   to complete the setting change.

Allow external users to respond to the form

For external use forms, select the form recipients as the LINE users or LINE WORKS users from other companies.

Mobile

  1. Tap 'LINE user' or 'Different Company' of the 'External' under 'Set respondent'.
  2. Tap 'Select members'.
  3. Search for members’ names or organization names.
  4. Select the member or organization you want, and tap 'OK'.
    If you want to exclude a member from the selected form recipients, tap in Select members screen.
  5. Tap  to complete the setting change.

PC Web

  1. Click 'LINE user' or 'Different Company' of the 'External' under 'Set respondent'.
  2. Click 'Select members'.
  3. Search for members’ names or organization names.
  4. Select the member or organization you want, and click 'OK'.
    If you want to exclude a member from the selected form recipients, click in Select members page.
  5. Click  to complete the setting change.

Hide or show the names of respondents

You can set whether to hide or show the names of the respondents.

  • Show Name: The form result shows information on the respondents and their responses respectively.
  • Hide Name: The form result does not show information on the respondents.

Tap 'Show Name' or 'Hide Name' in 'Respondent Info' of 'Set Form' to show or hide respondents' information.

Once you proceed with the form with the respondents' names hidden, you cannot show their names after.

Multiple responses

You can set whether to allow the respondents to submit multiple responses.

You can turn on or off 'Allow multiple responses' in 'Set Form'.

You can allow multiple responses for forms on proposals, public contests, or ideas.

For forms that allow multiple responses, each respondent can respond to each form up to 999 times.

Share form results with respondents

You can set whether to allow the respondents to view the form results after submitting.

Turn on 'Share results to respondents' in 'Set Form', and you can select between 'Summary' and 'Details' for the scope to share.

  • Summary: The respondents can view only the summarized results of the form.
  • Details: The respondents can view the detailed results of the form. You can check the respondents for each item. However, you can only use 'Share detailed results with respondents' for internal forms.

For forms that share the results with the respondents, the respondents can press 'Results' to check the results after submitting their responses.

Allow respondents to change their responses

You can set whether to allow the respondents to change the responses they have already submitted.
You can turn on or off 'Allow edit response' in 'Set Form'.

Form creator name setting

Set the name of the form creator to show to form respondents. You can choose to display the organization, team, or group name instead of your name.

  • Default: Display the form creator's name and department. However, the company name will be displayed for external forms.
  • Organization name: Display the form creator's organization or company name.
  • Team/Group name: Display the form creator's team or group name.

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