Help CenterFormForm User GuideCreate formsForm settings

General settings

You can select the form period, target respondents, and whether to display the form results to respondents.

You can start making changes to the form settings by pressing 'Set Form' on the bottom in Edit Form.

Form period

You can set the period for which the respondents can respond to the form. Respondents cannot respond to the form after the set period.

By default, the form period is set as 1 week from the date of sending the form.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap the form you want to set the form period.
  4. Tap 'Set Form'.
  5. Tap 'Form period' under 'Set form period'.
  6. Tap 'Set manually' and then .
  7. Set the start date and end date in 'Set form period'.

PC Web

  1. Click on the top.
  2. On the left menu, click the form list.
  3. Click the form you want to set the form period.
  4. Click 'Set Form'.
  5. Click 'Form period' under 'Set form period'.
  6. Click 'Set manually' under 'Form Period', and then .
  7. Select the start and end dates you want in 'Set form period'.

Recurrence setting

You can automatically duplicate the same form by setting the repeat cycle.

You can set the repeat cycle only when creating a new form, but not the forms that have already been filled out.

Repeat cycle setting

You can set the repeat cycle at which forms are automatically duplicated.

The repeat cycle will be applied based on the start date of the completed form.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap .
  4. Select a form template.
  5. Select a form type from 'Form for internal use' or 'Form for external use'.
  6. Tap 'Set Form'.
  7. Under ‘Set form period’, tap ‘Repeat’.
  8. Select frequency under ‘Repeats’.

PC Web

  1. Click on the top.
  2. Click 'New Form' on the left menu.
  3. Select a form template.
  4. Select a form type from ‘Form for internal use’ or ‘Form for external use’.
  5. Click 'Set Form'.
  6. Under ‘Set form period’, click ‘Repeat’.
  7. Select frequency under ‘Repeats’.
    You can also set the form frequency in detail by selecting 'Custom'.

Reminder on repeat

After setting the repeat cycle, you can set to receive reminders in advance when the form is repeated.

If reminders are set, a service notification will be sent to the form creator and collaborator before the form is duplicated on each repeat cycle.

Reminder on repeat default is set to 10 minutes.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap .
  4. Select a form template.
  5. Select a form type from 'Form for internal use' or 'Form for external use'.
  6. Tap 'Set Form'.
  7. Under ‘Set form period’, tap ‘Repeat’.
  8. Tap 'Reminder on repeat' and set when to receive the reminder before the form is duplicated.

PC Web

  1. Click on the top.
  2. Click 'New Form' on the left menu.
  3. Select a form template.
  4. Select a form type from ‘Form for internal use’ or ‘Form for external use’.
  5. Click 'Set Form'.
  6. Under ‘Set form period’, click ‘Repeat’.
  7. Click 'Reminder on repeat' and set when to receive the reminder before the form is duplicated.

End recurrence

After setting the repeat cycle, you can set the date when the recurrence ends.

You can also set the form to repeat itself indefinitely.

The recurrence end date default is set to 3 months from the date the recurrence is set.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap .
  4. Select a form template.
  5. Select a form type from 'Form for internal use' or 'Form for external use'.
  6. Tap 'Set Form'.
  7. Tap 'End repeat'.
  8. Tap ‘Set end date’ to select ‘Never ends’ or set an end date.

PC Web

  1. Click on the top.
  2. Click 'New Form' on the left menu.
  3. Select a form template.
  4. Select a form type from ‘Form for internal use’ or ‘Form for external use’.
  5. Click 'Set Form'.
  6. Click 'End repeat'.
  7. Click ‘Set end date’ to select ‘Never ends’ or set an end date.

Automatically send response request notifications on repeat

You can automatically send a response request service notification to the form target whenever the form is duplicated repeatedly.

Notifications will be sent at the set 'Start date'.

However, it can only be set when the form respondent is selected as 'Member' for the internal form and repeat cycle is set.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap .
  4. Select a form template.
  5. Select a form type from 'Form for internal use' or 'Form for external use'.
  6. Tap 'Set Form'.
  7. Under ‘Set respondent’, turn on ‘Automatic response request on repeat’.

PC Web

  1. Click on the top.
  2. Click 'New Form' on the left menu.
  3. Select a form template.
  4. Select a form type from ‘Form for internal use’ or ‘Form for external use’.
  5. Click 'Set Form'.
  6. Under ‘Set respondent’, turn on ‘Automatic response request on repeat’.

Form recipients

Set form recipients. You can have only specific members to respond to the form.

Allow all members to respond to the form

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap .
  4. Select a form template.
  5. Select a form type from 'Form for internal use' or 'Form for external use'.
  6. Tap 'Set Form'.
  7. Under ‘Set respondent’, select ‘All’ as ‘Respondent’.

PC Web

  1. Click on the top.
  2. Click 'New Form' on the left menu.
  3. Select a form template.
  4. Select a form type from ‘Form for internal use’ or ‘Form for external use’.
  5. Click 'Set Form'.
  6. Under ‘Set respondent’, select ‘All’ as ‘Respondent’.

'All' members are set as form recipients by default.

Allow specific members to respond to the form

You can set specific teams or members as form recipients. Members other than those selected as form recipients will not be able to respond to the form.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap .
  4. Select a form template.
  5. Select a form type from 'Form for internal use' or 'Form for external use'.
  6. Tap 'Set Form'.
  7. Under ‘Set respondent’, select ‘Member’ as ‘Respondent’.
  8. Tap 'Select members'.
  9. Find or search for an organization name or member's name in contacts.
  10. To designate respondents, tap members or team names, and then 'OK'.
    To exclude a specific member, tap to the member’s right in 'Select Respondents'.
  11. Tap .

PC Web

    1. Click on the top.
    2. Click 'New Form' on the left menu.
    3. Select a form template.
    4. Select a form type from ‘Form for internal use’ or ‘Form for external use’.
    5. Click 'Set Form'.
    6. Under ‘Set respondent’, select ‘Member’ as ‘Respondent’.
    7. Click 'Select members'.
    8. Click .
    9. You can search for a contact with the organization or member's name, or by attaching a file in .cvs, .xls, or .xlsx format to designate form respondents.
      • When searching for a contact: Search and click the member or organization name.
      • When adding from Contacts: To designate respondents, select members or team names on the Contacts window and then click 'OK'.
      • When attaching a file: In the first column of the file, enter the IDs of form respondents or organization mailing list. The given members or organization will be automatically selected.
      • To exclude a specific member, click to the member’s right in 'Select Respondents'.
    10. Click .

Allow external users to respond to the form

For external use forms, select the form recipients as the LINE users or LINE WORKS users from other companies.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap .
  4. Select a form template.
  5. Tap 'Form for external use'.
  6. Tap 'Set Form'.
  7. Under ‘Set respondent’, select ‘External’ as ‘LINE user’ or ‘Different Company’.
  8. Tap 'Select members'.
  9. Search for members’ names or organization names.
  10. To designate respondents, tap members or team names, and then 'OK'.
    To exclude a specific member, tap to the member’s right in 'Select Respondents'.
  11. Tap .

PC Web

  1. Click on the top.
  2. Click 'New Form' on the left menu.
  3. Select a form template.
  4. Click 'Form for external use'.
  5. Click 'Set Form'.
  6. Under ‘Set respondent’, select ‘External’ as ‘LINE user’ or ‘Different Company’.
  7. Click 'Select members'.
  8. Click .
  9. You can designate form respondents by directly searching for contacts by name or attaching files in .cvs, .xls, and .xlsx formats.
      • When searching for a contact: Search for and click the member or organization name.
      • When adding from Contacts: To designate respondents, select members or team names on the Contacts window, and then click 'OK'.
      • To exclude a specific member, click to the member's right in 'Select Respondents'.
  10. Click .

Anonymous responses

You can set whether to hide or show the names of the respondents.

In 'Set Form', turn on/off 'Receive anonymous responses'.

  • Show name: The form result shows information on the respondents and their responses respectively.
  • Hide name: The form result does not show information on the respondents.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap the form you want to change the settings.
  4. Tap 'Set Form'.
  5. Turn on/off ‘Receive anonymous responses’.

PC Web

  1. Click on the top.
  2. On the left menu, click the form list.
  3. Click the form you want to change the settings.
  4. Click 'Set Form'.
  5. Turn on/off ‘Receive anonymous responses’.

Once you proceed with the form with the respondents' names hidden, you cannot show their names after.

Multiple responses

You can set whether to allow the respondents to submit multiple responses.

Under 'Set Form', turn on/off 'Allow multiple responses'.

You can allow multiple responses for forms on proposals, public contests, or ideas.

For forms that allow multiple responses, each respondent can respond to each form up to 999 times.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap the form you want to change the settings.
  4. Tap 'Set Form'.
  5. Turn on/off 'Allow multiple responses'.

PC Web

  1. Click on the top.
  2. On the left menu, click the form list.
  3. Click the form you want to change the settings.
  4. Click 'Set Form'.
  5. Turn on/off 'Allow multiple responses'.

Share form results with respondents

You can set whether to allow the respondents to view the form results after submitting.

In ‘Set Form’, turn on/off ‘Show results to respondents’. You can select the degree of result disclosure between ‘Summary’ and ‘Details’.

  • Summary: The respondents can view only the summarized results of the form.
  • Details: Respondents can check the detailed results of the form and the respondents for each question.
    However, this is only available for internal use forms.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap the form you want to change the settings.
  4. Tap 'Set Form'.
  5. Turn on/off ‘Show results to respondents’.

PC Web

  1. Click on the top.
  2. On the left menu, click the form list.
  3. Click the form you want to change the settings.
  4. Click 'Set Form'.
  5. Turn on/off ‘Show results to respondents’.

If the form results are made available, respondents can view the results of the form by selecting 'Results' after submitting their responses.

Allow respondents to change their responses

You can set whether to allow the respondents to change the responses they have already submitted.

Turn on/off 'Allow edit response' in 'Set Form'.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap the form you want to change the settings.
  4. Tap 'Set Form'.
  5. Turn on/off ‘Allow edit response’.

PC Web

  1. Click on the top.
  2. On the left menu, click the form list.
  3. Click the form you want to change the settings.
  4. Click 'Set Form'.
  5. Turn on/off ‘Allow edit response’.

Set whether to show response progress

You can set the form so that respondents can check which page out of a total number of pages they are responding on.

Turn on/off ‘Show response progress’ in ‘Set Form’.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap the form you want to change the settings.
  4. Tap 'Set Form'.
  5. Turn on/off 'Show response progress'.

PC Web

  1. Click on the top.
  2. On the left menu, click the form list.
  3. Click the form you want to change the settings.
  4. Click 'Set Form'.
  5. Turn on/off 'Show response progress'.

Form creator name setting

Set the name of the form creator to show to form respondents. You can choose to display the organization, team, or group name instead of your name.

  • Default: Display the form creator's name and department.
    However, the company name will be displayed for external use forms.
  • Organization name: Display the form creator's organization or company name.
  • Team/Group name: Display the form creator's team or group name.

Mobile

  1. Tap 'Home' on the bottom.
  2. Tap ‘Form’.
  3. Tap the form you want to change the settings.
  4. Tap 'Set Form'.
  5. Tap 'Name of creator' to set the creator name to show to form respondents.

PC Web

  1. Click on the top.
  2. On the left menu, click the form list.
  3. Click the form you want to change the settings.
  4. Click 'Set Form'.
  5. Click 'Name of creator' to set the creator name to show to form respondents.

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