This function is only available for the Advanced plan.
You can report spams such as promotional emails to avoid receiving them in the future and add the senders’ email addresses to the blocklist.
Once you report an email as spam, the email will be moved to the Spam Mail mailbox. The data will be automatically reflected in the LINE WORKS Spam System so that you will not receive the same spam emails again.
Report individual emails as spam
Mobile
- Open the email you want to report as spam, and tap
. - Tap 'Report spam'.
- Tap 'CONFIRM' to report the email as spam.
PC Web
- Click
on the top. - Click an email in Mail.
- Open the email, and click 'Report Spam' on the top.
- In the 'Report Spam' window, select how to process the spam and whether to block the email address. Then click 'Confirm'.
Report multiple emails as spam
Mobile
- In the email list, tap and hold the email you want to report as spam.
- Select the emails you want to report as spam.
- Tap
. - Tap 'Confirm' to report the emails as spam.
PC Web
- Click on the top.
- In the email list, click
on the left side of the emails you want to report as spam. - Click 'Report Spam' on the top.
- In the 'Report Spam' window, select how to process the spam and whether to block the email addresses. Then click 'Confirm'.