Filter emails

CONTENTS

Filter is a function that automatically categorizes received emails according to the selected criteria or actions.
You can use this function to filter emails, highlight emails, or move emails to designated mailboxes.
The filter function is available in Mail on PC web.

Add filter criteria

You can add up to 1000 filter criteria.

PC Web

  1. Click  on the top.
  2. Click  on the bottom left in Mail.
  3. Click ‘Settings’.
  4. Click ‘Manage/filter mail > Filter’.
  5. Click ‘Add Filter’.
  6. Step 1: Select filter criteria.
    You can either enter an email address or a domain in the email address to the field.
    You can click ‘Contacts’ to select a contact added in Contacts.

    • Sender: Enter an email address/domain/name if you want to filter emails sent from a specific sender.
    • Recipient: Enter an email address/domain/name if you want to filter emails sent to a specific recipient.
    • Cc: Enter an email address/domain/name if you want to filter emails sent to a specific Cc.
    • Recipient or Cc.: Enter an email address/domain/name if you want to filter emails sent to a specific recipient or Cc.
    • Mail Subject: Enter keywords to filter emails that contain specific keywords in the subject.
    • Contents: Enter keywords if you want to filter emails that contain specific keywords in the body.
    • Attached mail: Check this checkbox if you want to filter emails with attachments.
    • Reply to mail created by myself: Check this checkbox if you want to filter emails that were sent as replies to the email you wrote.
    • Calendar appointment mail: Check this checkbox if you want to filter emails that are related to events.
  7. Step 2: Select actions for the filter.
    You can process filtered emails with the following actions. Select the actions you want and add the necessary settings.

    • Move to mailbox: Move the emails selected in Step 1 to a designated mailbox. You can select an existing mailbox or create a new mailbox.
    • Forward to entered mail address: Check this checkbox if you want to forward the emails to a designated email address.
    • Mark as read: Mark the emails selected in Step 1 as read.
    • Mark important: Mark the emails selected in Step 1 as important ().
    • Mark with color: Change the background color of the emails selected in Step 1.
    • Delete: Move the emails selected in Step 1 to Trash.
  8. Select whether to apply the filter criteria to the existing emails.
    You can select to whether apply the filter criteria to all emails received in the past.
    The criteria will not be applied when checking the following checkboxes: ‘Reply to mail created by myself’ or ‘Forward to entered mail address.
  9. Click ‘Save’.

Change the priority of filter criteria

All saved filter criteria are displayed in the filter list.
You can change the priority by moving the criteria up and down. The criteria positioned on the top is most prioritized.

PC Web

  1. Click  on the top.
  2. Click  on the bottom left in Mail.
  3. Click ‘Settings’.
  4. Click ‘Manage/filter mail > Filter’.
  5. Drag each item in the list to change the order.

Search filter criteria

You can enter keywords to search for filter criteria.

PC Web

  1. Click  on the top.
  2. Click  on the bottom left in Mail.
  3. Click ‘Settings’.
  4. Click ‘Manage/filter mail > Filter’.
  5. Click  on the top right of the list.
  6. Enter the filter criteria or actions in the search box. Then press Enter on your keyboard.

Filter conditions

You can search for filter criteria that correspond to the selected filter condition.

PC Web

  1. Click  on the top.
  2. Click  on the bottom left in Mail.
  3. Click ‘Settings’.
  4. Click ‘Manage/filter mail > Filter’.
  5. Click ‘Sorting criteria’ to select a filter condition on the top left of the list.

Edit filter criteria

You can edit filter criteria.

PC Web

  1. Click  on the top.
  2. Click  on the bottom left in Mail.
  3. Click ‘Settings’.
  4. Click ‘Manage/filter mail > Filter’.
  5. Click ‘Edit’ on the right side of the criteria you want to edit in the filter list.
  6. Edit the criteria in the ‘Edit category’.
  7. Click ‘Save’.

Delete filter criteria

You can delete filter criteria.

PC Web

  1. Click  on the top.
  2. Click  on the bottom left in Mail.
  3. Click ‘Settings’.
  4. Click ‘Manage/filter mail > Filter’.
  5. In the criteria list, click ‘Delete’ on the right side of the criteria you want to delete or
    on the left and then ‘Delete’.
  6. Click ‘OK’.
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