Help CenterMailMail User GuideMail settingsGeneral settings for Mail

Write/reply to emails

This function is only available for the Advanced plan.

Default editor/font for writing

You can select the editor type to display on the Compose Mail screen, default font, and font size.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Select a type in 'Select default editor'.
  6. Select a font type and font size.

Sender's name

You can select the name to display as the sender to the email recipients.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Click the drop-down field under 'Sender's name' to add a name or select a different name.

Default sender's email address

You can select the email address that appears as the sender’s email by default when sending emails. You can use this feature if you are authorized to send emails using your subdomain or the mailing list of a group or organization.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Click the drop-down field under 'Address in From' and enter the default email address.

Email address to show when sending a reply

Set to reply individually or to all other than your own email address such as secondary domain email address, group or organization's mailing list depending on the address you have received an email.
However, you must have the authority to send an email using the given email address.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. In 'Sender's address for replies' of the 'Address in From', change the settings on the reply-to address for writing/replying.
    • Reply with default address in From: Your default email address is set as a sender when replying individually or to all.
    • Reply with received address: The recipient's email address is set as a sender when replying individually or to all.

Delay delivery

This function delays the sending of emails for 10 seconds to 1 minute after pressing the send button. By using this function, you can prevent making mistakes by canceling or editing an email during the delay period before sending the email.
Using this function saves sent emails regardless of the settings to allow you to edit and resend emails after cancellation.

Delay delivery settings

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Turn on 'Use scheduled sending'.
  6. Set the delay time.

When the function is in use, a message that says 'Delay delivery' will be displayed with the following choices: 'Cancel' and 'View mail'.

Always send emails individually

When sending an email to multiple recipients, you can set whether to make it appear as an individual email by default. You can also change this setting in the Compose Mail page.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Turn on 'Always send individually'.

Preview before sending

You can review your email contents before sending them.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Turn on 'Preview before sending' and then make changes in settings.
    • All: Always display the preview screen when sending an email.
    • Selective: Display the preview screen only when sending emails of specific types. You can select multiple options among Restricted, Confidential, and Important mail.

Always include yourself in Cc

You can set whether to always include your email address in Cc or Bcc.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Turn on 'Always include myself in the cc.'.

Select an email address to receive replies

You can select an email address different from the one that shows on the recipient's Compose Mail page when replying. This function applies to the emails you send after changing the setting.

Select an email address to receive replies

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. In the 'Reply-to Address' field, select 'Receive replies at a specific email address' and then enter the email address to receive replies. The default setting is 'Receive replies to sender's email’.

Receive replies to sender’s address

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Select 'Receive replies to sender's email’ in the 'Reply-to Address' field.

Fold original email in reply

You can set whether to include the folded version of the original email when replying.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Turn on 'Fold original when replying​'.

Quick response settings

You can change the settings to enable quick response when reading an email.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Turn on 'Use quick reply'.

Add a quick response

You can enter phrases or sentences to display as a quick response.

PC Web

  1. Click  on the top.
  2. Click  on the top right in Mail.
  3. Click 'Settings'.
  4. Click 'Preferences > Write/reply'.
  5. Click 'Add response'.
  6. Enter your reply in 'Create a quick response'.
  7. Click 'Save' to create a quick reply.

RELATED CONTENTS

Was this article helpful?
  • Yes
  • No
Sorry about that! Please tell us why
  • The information provided in the guide is wrong.
  • The information is difficult to understand.
  • There is insufficient information on specific devices. (e.g. There is no explanation on Mobile.)
  • Other

How can we make it better?

Thank you for your feedback!