This function is only available for the Standard and Advanced plans.

You can add, delete, or edit form templates. With form templates, you can easily create surveys.

LINE WORKS provides 12 form templates that companies use often.

Add form templates

You can add up to 100 form templates.

Select 'Service' from the left to expand the menu and press 'Form' to access the page. On mobile, tap the button to access the menus.
Press 'Template' on the top.
At the top right, press 'Add a template' to access the page.
Fill the template with relevant content and then press 'Add'.
Change the use status of the added template to 'Use' from the form template list and press 'Save'.

Edit form templates

Edit the contents of the form templates. Note that you cannot edit the default form templates provided by LINE WORKS.

Select 'Service' from the left to expand the menu and press 'Form' to access the page. On mobile, tap the button to access the menus.
Press 'Template' on the top.
Press the form template you want to edit and access the edit page.
Make changes and press 'Apply' on the bottom.

Delete form templates. You can delete the default form templates but cannot restore any deleted templates.

Select 'Service' from the left to expand the menu and press 'Form' to access the page. On mobile, tap the button to access the menus.
Press 'Template' on the top.
Select the template you want to delete from the template list and then press 'Delete' on the top left.
Press 'OK' on the notification window.

Change the order in which the list of form templates is displayed.

Select 'Service' from the left to expand the menu and press 'Form' to access the page. On mobile, tap the button to access the menus.
Press 'Template' on the top.
At the top right, press the change order icon ().
From the template lists, drag and drop the template you want to change the order.
Press 'OK' on the notification window.