Message

Check the number of messages.

You can search by specifying the period and download the data in an Excel file format.

  1. Select ‘Statistics’ from the left to expand the menu. On mobile, tap the button to access the menus. 
  2. Press the ‘Message’ from the sub-menus of Statistics to access the page.

Number of messages

Displays the statistics on the number of messages.

The number of messages includes the following of sent messages: texts, stickers/emoticons, Bots, files, voice calls, video calls, group calls, and screen sharing.

However, for Bot messages, the number of recipients counts as the number of messages.

  • All: When you select All, each item is included and displayed on the chart. You can easily check the proportion of each item below.
Text Number of general text messages and notification messages in team/group message rooms
Sticker/Emoticon Number of times a sticker or emoticon was sent
Bot The number of messages with the Bot
File Number of files shared in the message room
Voice call The number of times a voice call was made. Excluding group calls
Video call The number of times a video call was made. Excluding group video calls and screen sharing
Group call Group voice and video calls
Screen Sharing Number of screen shares
  • Inquire: Select a specific period or enter the search period directly. Then press ‘Inquire’ to see the statistics. You can only search for data created less than a year.
  • Download: Press ‘Download’ at the top right to download the page in Excel file format.

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