Manage administrator authority

CONTENTS

To access the Admin in LINE WORKS and use the management functions, you must be designated as an administrator.

Administrators can access different menus according to the set authority.

By default, LINE WORKS provides administrator authorities such as the Supreme admin, Sub-admin, IT manager, and HR manager. You can also create customized authorities.

  • Supreme admin: You can access all menus of the Admin and have all the authorities granted as the administrator, such as deleting a company’s all LINE WORKS accounts.
    • All LINE WORKS must have one Supreme admin.
    • The administrator who first created the LINE WORKS account becomes the Supreme admin by default.
    • The Supreme admin can delegate the authority to other members.
  • Sub-admin / IT manager / HR manager : You cannot change authorities available for these default administrator authorities. You can check each administrator’s authority details from the following.
    Supreme admin Sub-admin IT Manager HR manager
    Settings ○*
    Member
    Service ○***
    Security
    Statistics ○**
    Audit
    Monitoring
    Archive
    Upgrade
    Partner
    App directory
    Developers

       

* Only the Supreme admin can access Settings > Delete LINE WORKS.

** IT administrators can only access ‘Install Status‘ in the Statistics menu.

*** HR Managers can only access ‘Contacts‘ in the Service menu.

Create, edit, and delete administrator authority

You can create and manage new administrator authorities other than the defaults: Supreme admin, Sub-admin, IT manager, and HR manager.

For the new authority, you can set which menus give access.

Create new administrator authority

You can create new administrator authority and give access to specific menus.

  1. Select ‘Security’ from the left to expand the menu and press the ‘Admin Authority’ to access the page. On mobile, tap the button to access the menus. 
  2. From the administrator authority, press ‘+ Add authority’ on the top.
  3. Enter ‘an authority template name’ in the ‘Add authority’ window and press ‘OK’ to create a new administrator authority.

The added administrator authority has access to all menus in the beginning.

Edit administrator authority title

Edit the title of administrator authorities. You cannot edit the default administrator authorities: Supreme admin / Sub-admin / HR manager / IT manager.

Mobile

  1. Select ‘Security’ from the left to expand the menu and press ‘Admin Authority’ to access the page. Tap the button to access the menus. 
  2. From the administrator authority list, press the one you want to edit.
  3. Pressright to the administrator authority title and then ‘Edit title’.
  4. On the ‘Edit title’ window, enter the new title and press ‘OK’.

PC

  1. Select ‘Security’ from the left to expand the menu and click ‘Admin Authority’ to access the page.
  2. Hover the mouse over to the administrator authority you want to edit from the list on the left.
  3. Clickright to the administrator authority title and then ‘Edit title’.
  4. On the ‘Edit title’ window, enter the new title and click ‘OK’.

Delete administrator authority

Delete the created administrator authorities.

You cannot delete the default administrator authorities: Supreme admin / Sub-admin / HR manager / IT manager.

You cannot delete the administrator authority currently given to a member. You must remove the administrator authority from the member first to delete it.

Mobile

  1. Select ‘Security’ from the left to expand the menu and press ‘Admin Authority’ to access the page. On mobile, tap the button to access the menus. 
  2. Press the administrator authority you want to delete from the list.
  3. Pressright to the administrator authority title and then ‘Delete’.
  4. On the ‘Delete’ dialogue box, press  ‘OK’.

PC

  1. Select ‘Security’ from the left to expand the menu and click ‘Admin Authority’ to access the page.
  2. Hover the mouse over to the administrator authority you want to delete from the list on the left.
  3. Clickright to the administrator authority title and then ‘Delete’.
  4. On the ‘Delete’ dialogue box, click ‘OK’.

Administrator authority settings

You can change the menus granted to access for each of the administrator authorities.

You can only change the administrator authorities that are not defaults.

  1. Select ‘Security’ from the left to expand the menu and press ‘Admin Authority’ to access the page. On mobile, tap the button to access the menus.
  2. Press the administrator authority to change the settings from the list.
  3. Press the ‘Change settings’ and then ‘Authority Settings’ on the top.
  4. Check the checkbox of the Admin menus you want to give access.
    • Presson the right per menu to set detailed settings up to sub-menu units.
    • Uncheck the checkbox of a menu you do not want the selected authority to access.
  5. Make changes in the setting and press ‘Save’ at the top right.

Grant and remove administrator authority

Grant or remove members’ administrator authority.

  • A member can have multiple administrator authorities granted.
  • You can access all the menus granted by the multiple administrator authorities.

Designate administrator

After selecting the administrator authority, add the members to the list to grant authority.

  1. Select ‘Security’ from the left to expand the menu and press ‘Admin Authority’ to access the page. On mobile, tap the button to access the menus.
  2. From the list on the left, press the administrator authority to grant to members and access the management page.
  3. Press ‘Admin’ on the top.
  4. Press the ‘Add Admin’ on the top right.
  5. On the Select members window, check the checkbox of the members to grant the authority and press ‘OK’.

Remove administrator authority

Remove administrator authority from the members who have it.

Other administrator authorities granted to this member will not be removed.

  1. Select ‘Security’ from the left to expand the menu and press ‘Admin Authority’ to access the page. On mobile, tap the button to access the menus. 
  2. Press the administrator authority you want to remove from members on the list.
  3. Press ‘Admin’ on the top.
  4. From the administrator authority list, press ‘Remove’ to remove the selected authority from a member.
  5. On the Cancel authority window, press ‘OK’ to complete.
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