Manage exceptions

CONTENTS

Members registered in the Manage exceptions list will be excluded from all monitoring policies below.

  • Sent or received emails
  • Sent or received messages
  • History of file uploads, downloads, and shared links

Add a member to the Manage exceptions list

Add a member to the Manage exceptions list to exclude that member from monitoring policies.

You can add up to 200 members.

  1. Select ‘Monitoring’ from the left menu of Admin to open the menu. Tap  to open the menu on mobile.
  2. Select ‘Manage exceptions’.
  3. Press ‘Add member’ at the top right.
  4. Select the member to add and press ‘OK’.

Delete a member from the Manage exceptions list

Delete a member from the Manage exceptions list to immediately add that member as a target for monitoring policies.

  1. Select ‘Monitoring’ from the left menu of Admin to open the menu. Tap  to open the menu on mobile.
  2. Select ‘Manage exceptions’.
  3.  Press ‘Delete’ on the right of the member to delete from the list. To delete multiple members at once, select the members and press ‘Delete’.

Search a member from the exception list

Search for a member registered in the exception list.

  1. Select ‘Monitoring’ from the left menu of Admin to open the menu. Tap  to open the menu on mobile.
  2. Select ‘Manage exceptions’.
  3. Press  at the top right.
  4. Enter the member’s name or account to search.
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