You can recall sent messages.
Mobile
- Tap and hold the message you want to recall from the message room.
- Tap ‘Recall’ from the menu to recall the message.
The ‘Recall’ option appears only for the messages that can be recalled.
PC Web
- Click
on the top - Click a message room from the message room list.
- Right-click the message you want to recall from the message room.
- Click ‘Recall’ from the menu to recall the message.
The ‘Recall’ option appears only for the messages that can be recalled.
PC App
- Click on the top left of the screen.
- Click a message room from the message room list.
- Right-click the message you want to recall from the message room.
- Click ‘Recall’ from the menu to recall the message.
The ‘Recall’ option appears only for the messages that can be recalled.
Once you recall a message, the message will be deleted from the message room, and you will see a message saying, “Recalled sent message.”
When you recall a message sent in a Team or Group message room, files uploaded via automatic file upload setting will not be deleted. If you want to delete those files, you need to delete them manually in the automatic upload folder.
However, you cannot recall sent messages in the following situations:
- The time for message recall set by the administrator has passed (the message recall time can be set to 1 hour or 24 hours. Free plan users can only select 1 hour.)
- Messages sent to LINE users
- Messages sent to the LINE WORKS users from other companies.
You can recall a message within the set time for message recall regardless of whether others have read the message.
